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Software Support

// OUR SERVICES

We Provide Various Software Support Services

We offer you best suitable service package depending on the type of your applications and your specific requirements.
Web-Development-Icon
Guiding materials' preparation
Creating and maintaining detailed information for user self-service (product and technical information, manuals)
Web-Design-Icon
Solving application usage issues
Registering submitted requests. Prioritizing support requests. Solving user issues related to application usage. Escalating unsolved issues to the next support level and providing status updates till resolution.
Integration
Fixing configuration and infrastructure issues
Resolving software configuration incidents. Administering application environment and user accounts. Software installations. Log investigation for root cause analysis of the issues.
QA-Testing-Icon
Resolving application issues on the code level
Fixing complex issues by introducing changes to the code and database for custom applications. Correcting customization issues for platform-based applications.
Management
Introducing application enhancements
Developing new application features, adding software integrations and re-architecting for custom applications. Introducing new application customizations for platform-based applications.


Modernization-Icon
Automating changes and new features
Applying the infrastructure as a code (IaaC) approach. Setting up and maintaining continuous integration and deployment (CI/CD) pipelines. Building test automation (if relevant) into the pipeline.
// technology index

Technologies We Work With

We help businesses elevate their value through custom software development, product design, QA and consultancy services.

Front End

HTML/CSS/Bootstrap
JavaScript/JQuery
React.js
Electron.js

Back End

Node.js
Nest.js
Express.js
Laravel/PHP

Databases

MySQL
Firestore
Firebase
MongoDB
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